Jumpstart Packages
Jumpstart packages are designed to help new customers boost their productivity through professional assistance with initial set-up, configuration and knowledge transfer. The package is split into 3 sections:
- an Assessment Session,
- a Setup & Configuration Session and
- a Review & Documentation Session.
The following structure turned out to be an optimal segmentation:
- Assessment Session: 1 day for
- analyzing the current system setup and work-flows
- collecting contact information
- planning the installation
- Setup & Configuration Session: 3 days for
- setup and configuration of the network connectivity
- setup and configuration of voice interconnections
- interconnection testing and identification of necessary refinements
- Review & Documentation Session: 1 day for
- system acceptance
- system documentation
- system hand-over
These sessions are delivered remotely. Timelines are based on our best-practices and may be changed as agreed between Sipwise and the Customer. Our Remote Jumpstart session is not a substitute for proper Sipwise Training. We also recommend Administrator and Operator Trainings to complement your Jumpstart session.
